Google Hangouts Chat Integration Guide

Google Hangouts Chat Integration

Google Hangouts Chat makes it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate easily and efficiently.

How Google Hangouts Chat users benefit from PagerTree

Messages are sent to Google Hangouts Chat chat rooms, making sure the right rooms are notified of alerts.

Functionality of Integration

The Google Hangouts Chat integration is one-way, meaning:

  • When an alert in PagerTree is opened/acknowledged/resolved/dropped, PagerTree will post a message to a room of your choice.

Tutorial Overview

In this integration tutorial we will show you how to send alerts from PagerTree into Google Hangouts Chat room. The estimated time for this integration is 3 minutes. We assume that you already have a PagerTree and Google Hangouts Chat account setup.

In Google Hangouts Chat

  1. In the left hand navigation select a room. Select A Room
  2. In the top nav bar, click the room options menu, then select Configure webhooks. Click Configure Webhooks
  3. In the form:
    1. Name - PagerTree
    2. Avater URL - https://pagertree.com/assets/img/logo/pagertree-icon-256-256.png
    3. Click Save. Create Webhook
  4. Click Copy Button. Click copy button

In PagerTree

  1. From the action button, click the “Create Integration” button. Click Create Integration Button
  2. In the “Create Integration” box, fill out the following:
    1. Name of the Integration. (ex: “Google Hangouts Chat - #Devops”)
    2. Select the Type to Google Hangouts Chat. Click Create
  3. Click Save.
  4. In the Integration Options section:
    1. Double click the Webhook URL option. Double click incoming webhook url option
    2. Paste the URL you copied earlier. Paste the generated url you copied
    3. Click Save.
  5. Enable Events that should trigger messages to your channel. Enable events to trigger messages

You have successfully completed the Google Hangouts Chat Integration. Now when an alert event is created in PagerTree and it matches your preferences, PagerTree will send a message to Google Hangouts Chat. If you have any questions please contact support@pagertree.com