Honeybadger Integration Guide

Honeybadger Integration

Honeybadger provides exception and uptime monitoring to keep your web apps error-free.

How Honeybadger users benefit from PagerTree

Honeybadger triggers error, uptime, and check-in events. PagerTree acts as the dispatcher for these events, determining the right people to notify based on on-call schedules. PagerTree notifies them via email, sms, voice, and/or push notifications until the alert is acknowledged or closed.

Functionality of Integration

The Honeybadger integration is one-way, meaning:

• When a event message is received from a Honeybadger with an event value of occurred || down || check_in_missing, an alert is created in PagerTree automatically.
• When a event message is received from a Honeybadger with an event value of resolved || up || check_in_reporting, the alert is resolved in PagerTree automatically.

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Tutorial Overview

In this integration tutorial we will show you how to send alerts from Honeybadger into PagerTree. The estimated time for this integration is 5 minutes. We assume that you already have a PagerTree and Honeybadger account setup.

In PagerTree

1. From the integrations page, click the New Integration” button
2. Click the logo of the Type of integration you want to create
3. In the “Create Integration” form, fill out the following:
   1. Name of the Integration.
   2. Select an appropriate Urgency for when this integration is triggered
   3. Select the Team this alert will be assigned to
   4. Any additional options requested by the integration
4. Click Create
5. Copy the Endpoint URL

In Honeybadger

1. From your Honeybadger homepage, select the appropriate project.
2. From the Project page, select the settings tab
3. From the Settings page, select the alerts and integrations tab.
4. Under the Add a Project Integration section, select PagerTree
5. On the Setup PagerTree page
   1. Paste the PagerTree Endpoint URL you copied in the Url field.
   2. Select the following events:
      1. Error Events
         1. “When an error is initially reported or when reported again after being resolved”
         2. “When an error is resolved”
      2. Uptime Events
         1. “When my sites go down”
         2. “When my sites are back to normal”
         3. Make sure you check the sites you want to notify on (right side)
      3. Error Events
         1. “When a check-in is missing”
         2. “When a check-in is reporting again”
6. Click the Save Changes Button

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You have successfully completed the Honeybadger Integration. Now when a Honeybadger event is sent, PagerTree will create an alert and route it to the correct team member that is on-call. If you have any questions please contact [email protected]

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