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Prometheus Integration Guide

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Prometheus Prometheus 5 minutes One-Way view

Prometheus Integration

Prometheus is an open-source systems monitoring and alerting toolkit.

How Prometheus users benefit from PagerTree

Prometheus Alertmanager creates alerts. PagerTree acts as the dispatcher for these alerts, determining the right people to notify based on on-call schedules. PagerTree notifies them via email, sms, voice, and/or push notifications until the alert is acknowledged or closed.

Functionality of Integration

The Prometheus integration is one-way, meaning:

  • When an alert is firing (status == "firing") in Prometheus, an alert is created in PagerTree automatically.
  • When an alert is resolved (status == "resolved") in Prometheus, the alert is resolved in PagerTree automatically.
Note PagerTree will only make 1 alert per groupKey (see docs), until the alert is resolved by Prometheus.

Tutorial Overview

In this integration tutorial we will show you how to send alerts from Prometheus Alertmanager into PagerTree. The estimated time for this integration is 5 minutes. We assume that you already have a PagerTree and Prometheus Alertmanager setup.

Note The group_wait and group_interval will affect the delay of alerts sent into PagerTree. See this documentation for details.

In PagerTree

  1. From the action button, click the “Create Integration” button. Click Create Integration Button
  2. In the “Create Integration” box, fill out the following:
    1. Name of the Integration.
    2. Select the Type to Prometheus
    3. Select an appropriate Urgency for when this integration is triggered
    4. Select the Team this alert will be assigned to Click Create
  3. Click Save
  4. Copy the Endpoint URL Copy Endpoint URL

In Prometheus

  1. In your Prometheus Alertmanager receiver configuration, Copy & Paste the following, replacing <Copied PagerTree Endpoint URL> with your Endpoint URL
  1. Start the Alertmanager, or restart it for your configuration changes to take effect if was already running.

You have successfully completed the Prometheus Integration. Now when a prometheus alert is triggered, PagerTree will create an alert and route it to the correct team member that is on-call. If you have any questions please contact

Additional Resources

Below are sample configuration files for a simple Prometheus setup

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