ServerGuard24 Integration Guide

ServerGuard24 Integration

ServerGuard24 provides server and website monitoring.

How ServerGuard24 users benefit from PagerTree

ServerGuard24 triggers notifications when a problem is detected. PagerTree acts as the dispatcher for these notifications, determining the right people to notify based on on-call schedules. PagerTree notifies them via email, sms, voice, and/or push notifications until the incident is acknowledged or closed.

Functionality of Integration

The ServerGuard24 is one-way, meaning:

  • When monitor is down (check_result == "CRITICAL") in ServerGuard24, an incident is created in PagerTree automatically.
  • When a incident is resolved (check_result == "OK") in ServerGuard24, the incident is resolved in PagerTree automatically.

Tutorial Overview

In this integration tutorial we will show you how to send notifications from ServerGuard24 into PagerTree. The estimated time for this integration is 2 minutes. We assume that you already have a PagerTree and ServerGuard24 account setup. It is also assumed you have created at least 1 ServerGuard24 monitor.

In PagerTree

  1. From the navigation menu, click the “+ Integration” button. Click Plus Integration Button
  2. In the “Create Integration” box, fill out the following:
    1. Name of the Integration,
    2. Select the Integration Type to ServerGuard24
    3. Select an appropriate urgency for when this integration is triggered
    4. Select the team this incident will be assigned to Click Create
  3. Click “Create”
  4. Copy the Endpoint URL Copy Endpoint URL

In ServerGuard24

  1. Menu -> Contacts -> Create New Contact Menu -> Contacts -> Create New Contact
  2. On the New Contact Page:
    1. Name - PagerTree
    2. HTTP Push URL - Paste the PagerTree Endpoint URL you copied for URL.
    3. Click Save. Configure the contact details
  3. Select a check from the Server Tab.
  4. Edit the Contacts section: Click edit on the contacts sections
    1. Select PagerTree as a contact, and click Save.
    2. Click Save. Add PagerTree as contact to check
  5. Edit the Notification Settings:
    1. Click Edit on the Notification & Intervals sections Edit Notifications
    2. De-select Email, SMS, Push.
    3. HTTP Push - select Critical and OK.
    4. Click Save. Notification Details

You have successfully completed the ServerGuard24 Integration. Now when a check in ServerGuard24 is down, PagerTree will create an incident and route it to the correct team member that is on-call. If you have any questions please contact support@pagertree.com