StatusCake Integration Guide

StatusCake Integration

StatusCake provides a website monitoring service, providing you various kinds of statistics, analytics and information about your website`s downtime.

How StatusCake users benefit from PagerTree

StatusCake triggers user defined alerts by monitoring websites. PagerTree acts as the dispatcher for these alerts, determining the right people to notify based on on-call schedules. PagerTree notifies them via email, sms, voice, and/or push notifications until the incident is acknowledged or closed.

Functionality of Integration

The StatusCake integration is one-way, meaning:

  • When a test alert status is Down (Status == 'Down') in StatusCake, an incident is created in PagerTree automatically.
  • When a test alert status is Up (Status == 'Up') in StatusCake, the incident is resolved in PagerTree automatically.

Tutorial Overview

In this integration tutorial we will show you how to send alerts from StatusCake into PagerTree. The estimated time for this integration is 5 minutes. We assume that you already have a PagerTree and StatusCake account setup.

In PagerTree

  1. Click the team you wish to add the integration to. Select Team
  2. On the team page, click the “Integrations” tab. Click Integrations Tab
  3. On the “Integrations” tab, click the “+ Integration” button. Click Plus Integration Button
  4. In the “Create Integration” box, fill out the following:
    1. Name of the Integration,
    2. Select the Integration Type to StatusCake
    3. Select an appropriate urgency for when this integration is triggered
    4. Select the team member the incident will be created by (example: manager or team lead)
    5. Select the team this incident will be assigned to Click Create
  5. Click “Create”
  6. Copy the WebHook URL Copy Webhook URL

In StatusCake

  1. Click Menu -> Alerting -> Contacts -> Create Group Click Create Group
  2. On the Contact Group Page
    1. Name the group (e.g. “PagerTree Webhook”) Name the Group
    2. Paste the PagerTree WebHook URL you copied for the Webhook URL
    3. Ensure the Webhook Method is POST
    4. Click “Create New Contact Group” button Paste the PagerTree Webhook URL and click Create
  3. Click Menu -> Tests -> New Test Click New Test
  4. On the Add Test Page
    1. Enter the Required Details as applicable to your situation
    2. Select the Contact Group you created previously (e.g. “PagerTree Webhook”) Add contact group to test
    3. Click “Save Now” Click Save Now

You have successfully completed the StatusCake Integration. Now when StatusCake creates an alert, PagerTree will create an incident and route it to the correct team member that is on-call. If you have any questions please contact support@pagertree.com