Overview

This article is meant for administrators and billing administrators. It will help guide you in subscribing to a PagerTree plan and/or enabling HIPPA notifications.

Billing

Add a Credit Card

1. Navigate to the Settings & Billing page.
2. Click the Update Billing button.
3. Scroll to the bottom of the update billing form, and click the Add Card button.
4. Enter your credit card information including number, expiration date, and CVC code.
5. Click Add Card.

View Invoices and Receipts

1. Navigate to the Settings & Billing page.
2. Next to the Next Invoice field, click the history button
3. Navigate through your receipt and invoice history using the previous and next buttons. Click the view link to print or download previous invoices and receipts.

Change Subscription

1. Navigate to the Settings & Billing page.
2. Click the Update Billing button.
3. Click the Choose Plan button below the plan you would like to subscribe to.

Settings

HIPPA Notifications

By default, all data in PagerTree is HIPPA compliant. Data is encrypted both in-flight and at rest.

Enabling HIPPA notifications limits the details seen in notifications (push, email, sms, voice & slack), forcing the user to login to the app before they can see the details of an incident. With HIPPA Notifications enabled, a notification will look like:

inc_SyWpw7TfZm

Reply
A to acknowledge
R to reject

1. Navigate to the Settings & Billing page.
2. Click the Edit button.
3. Toggle the HIPPA Notifications switch.
4. Click the Save button.