Customer Support at the speed of light

Respond to tickets faster than ever -- With PagerTree's realtime user interface (UI) and notifications, your customer support team will be responding to tickets in seconds not minutes or hours.

“PagerTree has been invaluable in providing our team with fast, simple, and reliable after-hours on-call notifications! It has simplified our on-call notifications and schedule management. ”

J9 Technologies, makers of OpStream
PagerTree Alert Resolved Screenshot

Flexible Customer Support Scheduling

Enable your teams to share on-call responsibility. With flexible schedules, overrides and multiple escalation layers your team will respond quicker and always be delighting customers.

PagerTree Calendar Screenshot

The world's top brands use PagerTree

Help.com
GoDaddy
SAP
Amgen
Higher Logic

Features

Features Support Teams Need

PagerTree provides the tools support teams need to keep customers happy.

Quick Setup

Out integrations are well documented, quick to setup, and easy to maintain. Your team will be up and running in minutes not days.

Realtime Notifications

PagerTree is the only platform on the market with a realtime user interface (UI) and instant notifications.

Simple

PagerTree is focused on a simple and easy-to-use UI design that's easy to integrate and operate.

Reports & Analytics

Get in-depth reports and analytics on how your team is performing. Learn what you are doing right and where you could improve.

Live Call Routing

Route incoming phone calls to the same on-call schedules used for tickets. Connect callers with support specialist.

Always On

Run in a high availability (HA) configuration across multiple data centers guarantee uninterrupted service.

Works with the customer support tools you use

Seamless integrations into the most popular ticketing and service desk tools like Freshdesk, Freshservice, Service Now, Zendesk and more...

Freshdesk Logo
Freshservice Logo
Service Now Logo
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“The tool works really well for us and is a critical part of our support processes.”

Pricing

Pricing that won't break the bank

14-day FREE trial. No credit card required.

Pro

$10 /user/mo

Ideal for growing teams.

  • Up to 25 Users

  • Recurring Schedules

  • SMS & Voice Notifications

  • Google & Outlook Calendar Integration

Elite

$15 /user/mo

Rich features for large teams.

  • Unlimited Users

  • Single Sign-On (SSO)

  • Live Call Routing

  • Custom Notification Templates

Basic

On-call schedules + push, email, & slack notifications + up to 5 users included for free.

Discover better on-call. 14-day free trial. No credit card required.