Events
Events represent a single, repeating, or rotating on-call occurrence for a group of Account Users.
Events are tied to a single Escalation Layer.
Events can belong to multiple Schedules.
The Event Object
Create a Event
Allowed Parameters
Required Parameters
start_datetime
end_datetime
layer
time_zone
at least 1 Account User ID
if repeat is true
frequency
frequency_unit
Retrieve an Event
Update an Event
Delete an Event
List all Events
Override an Event
Overrides an existing event with a new one (handles breaking up the event, just like the UI).
Required Parameters
Example Request
Add an Event Exception
Adds an exception for a repeating event (aka "delete a single occurrence").
Required Parameters
Example Request
Terminate an Event
Deletes the occurrence and all future occurrences of a repeating event.
Required Parameters
Example Request
List all Event Time Zones
Returns the list of all valid time zones currently supported by PagerTree.
It's possible these change over time as new time zones are added and removed from the world.
Valid Time Zone Names
As a convenience, we have listed supported time zones (as of September 25, 2022) below:
International Date Line West
American Samoa
Midway Island
Hawaii
Alaska
Pacific Time (US & Canada)
Tijuana
Arizona
Chihuahua
Mazatlán
Mountain Time (US & Canada)
Central America
Central Time (US & Canada)
Guadalajara
Mexico City
Monterrey
Saskatchewan
Bogota
Eastern Time (US & Canada)
Indiana (East)
Lima
Quito
Atlantic Time (Canada)
Caracas
Georgetown
La Paz
Puerto Rico
Santiago
Newfoundland
Brasilia
Buenos Aires
Greenland
Montevideo
Mid-Atlantic
Azores
Cape Verde Is.
Edinburgh
Lisbon
London
Monrovia
UTC
Amsterdam
Belgrade
Berlin
Bern
Bratislava
Brussels
Budapest
Casablanca
Copenhagen
Dublin
Ljubljana
Madrid
Paris
Prague
Rome
Sarajevo
Skopje
Stockholm
Vienna
Warsaw
West Central Africa
Zagreb
Zurich
Athens
Bucharest
Cairo
Harare
Helsinki
Jerusalem
Kaliningrad
Kyiv
Pretoria
Riga
Sofia
Tallinn
Vilnius
Baghdad
Istanbul
Kuwait
Minsk
Moscow
Nairobi
Riyadh
St. Petersburg
Volgograd
Tehran
Abu Dhabi
Baku
Muscat
Samara
Tbilisi
Yerevan
Kabul
Ekaterinburg
Islamabad
Karachi
Tashkent
Chennai
Kolkata
Mumbai
New Delhi
Sri Jayawardenepura
Kathmandu
Almaty
Astana
Dhaka
Urumqi
Rangoon
Bangkok
Hanoi
Jakarta
Krasnoyarsk
Novosibirsk
Beijing
Chongqing
Hong Kong
Irkutsk
Kuala Lumpur
Perth
Singapore
Taipei
Ulaanbaatar
Osaka
Sapporo
Seoul
Tokyo
Yakutsk
Adelaide
Darwin
Brisbane
Canberra
Guam
Hobart
Melbourne
Port Moresby
Sydney
Vladivostok
Magadan
New Caledonia
Solomon Is.
Srednekolymsk
Auckland
Fiji
Kamchatka
Marshall Is.
Wellington
Chatham Is.
Nuku'alofa
Samoa
Tokelau Is.
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