Improve oncall service, performance, and reliability with customizable escalation policies.
PagerTree allows you to customize escalation policies to meet the needs of your business and customers while ensuring your teams are always covered. PagerTree's escalation policies work hand in hand with oncall schedules, ensuring alerts have every opportunity to be acknowledged, improving service, performance, and reliability.
Features include:
PagerTree enables oncall teams to reduce response times and improve performance with powerful escalation features. Escalation layers provided redundancy to on-call calendars, ensuring alerts never fall through the cracks.
PagerTree's advanced escalation features are more than just tools; they are essential in ensuring oncall processes are customized to fit business needs. Ensure no alert goes unnoticed and every incident is escalated to the right person. Guarantee oncall reliability with repeating alerts, auto reassign, and handoffs.
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