Customer Support at the speed of light
Respond to tickets faster than ever -- With PagerTree's realtime user interface (UI) and notifications, your customer support team will be responding to tickets in seconds not minutes or hours.
“PagerTree has been invaluable in providing our team with fast, simple, and reliable after-hours on-call notifications! It has simplified our on-call notifications and schedule management. ”
Flexible Customer Support Scheduling
Enable your teams to share on-call responsibility. With flexible schedules, overrides and multiple escalation layers your team will respond quicker and always be delighting customers.
The world's top brands use PagerTree
Features
Features Support Teams Need
PagerTree provides the tools support teams need to keep customers happy.
Quick Setup
Out integrations are well documented, quick to setup, and easy to maintain. Your team will be up and running in minutes not days.
Realtime Notifications
PagerTree is the only platform on the market with a realtime user interface (UI) and instant notifications.
Simple
PagerTree is focused on a simple and easy-to-use UI design that's easy to integrate and operate.
Reports & Analytics
Get in-depth reports and analytics on how your team is performing. Learn what you are doing right and where you could improve.
Live Call Routing
Route incoming phone calls to the same on-call schedules used for tickets. Connect callers with support specialist.
Always On
Run in a high availability (HA) configuration across multiple data centers guarantee uninterrupted service.
Works with the customer support tools you use
Seamless integrations into the most popular ticketing and service desk tools like Freshdesk, Freshservice, Service Now, Zendesk and more...
“The tool works really well for us and is a critical part of our support processes.”
Pricing
Pricing that won't break the bank
14-day FREE trial. No credit card required.
Pro
Ideal for growing teams.
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Up to 25 Users
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Live Call Routing
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SMS & Voice Notifications
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Google & Outlook Calendar Integration
Elite
Rich features for large teams.
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Unlimited Users
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Single Sign-On (SSO)
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Live Call Routing
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Custom Notification Templates