Is your business impacted by a 15 minute outage? If so how much is it costing you? According to a Ponemon Institute study that surveyed 63 datacenters across the United States, outages cost businesses an average $740,357 per incident that on average last 95 minutes. That’s $7,793 per minute of downtime!
The 5 industries that were affected most were:
- Financial Services
The top 3 costs included:
- Business Disruption
- Lost Revenue
- Lost IT Productivity
Unquantifiable measures include:
- Lost Trust
- Customer abandonment
- Tarnished Reputation
In the typical organization, enterprise systems are supported by an internal IT workforce as well as external vendors. Support staff are located around the world and work various shifts to provide 24/7 support. In addition, a central operations team is typically responsible for monitoring systems, responding to outages and then notifying the proper teams. Not only is this inefficient and costly, but it can be very difficult to manage.
To stay ahead of the competition, businesses must:
- Pro-actively monitor systems to prevent outages
- Automate incident detection to reduce response time
- Centralize on-call incident management to minimize downtime
This is where PagerTree comes in. PagerTree is the simplest solution to on-call incident management. It integrates with existing monitoring tools and ensures that the right person is alerted the instant an incident is detected. It enables collaboration among teams to respond and resolve incidents quicker than ever before, effectively minimizing downtime.
If you haven’t signed up already, sign up today! With PagerTree, you’ll be prepared to handle incidents the moment they happen.