πŸ“£On-call Schedule Rotations

Learn how schedule rotations make it easy to rotate a list of users that need to go on-call for 24/7 support.

Today, we are excited to announce PagerTree now officially supports schedule rotations! A long awaited feature and requested by many customers, with schedule rotations it’s now easier than ever to schedule a list (or β€œrotation”) of people for full coverage support.

Schedule rotations are available on our Pro and Elite pricing plans and are technically a subset of our β€œrecurring schedules” feature. If you don’t already have an account, sign up for a free-trial now.

Schedule Rotations

Schedule Rotation Features:

  • Easily schedule a list of users that should β€œrotate” through the calendar

  • Select a custom frequency for the rotation

  • Easily edit/clone/delete an entire rotation

Easy to Setup

Configuring rotations is easy!

  1. On the calendar, use the cross hairs to select a date range for the length of the initial event.

    Drag-n-drop scheduler
  2. Configure the event:

    1. Select multiple users for the rotation.

    2. Check the repeat flag

    3. Check the rotation flag

    4. Drag and drop the user to change the order of the rotation

      event scheduler

Voila! Just like that you have a β€œrotating” schedule.

oncall rotation

Easy to Change

In the future if you ever need to update, clone, or delete the rotation:

  1. Double click any of the rotation events.

  2. Click the Pencil Icon.

    User ID
  3. Click All Events (in this series)

    all events button
  4. Modify any of the attributes. (This could be layer, rotation order, frequency, ect.)

  5. Click Save button.

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