PagerTree Live Call Routing
Route incoming phone calls to the right person with the on-call schedules and escalation policies you already use. Add real-time conversations to your support workflow!
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Route incoming phone calls to the right person with the on-call schedules and escalation policies you already use. Add real-time conversations to your support workflow!
Last updated
Was this helpful?
Today, we are excited to announce PagerTree now officially supports ! With Live Call Routing you can route incoming phone calls to the right person using your existing on-call schedules and escalation policies.
Have the caller leave a voicemail if for some reason the on-call can’t answer
Customize “hold music” and “voicemail message”
I hope you can take advantage of this new feature and add real-time conversations to your support workflow!
– Austin
Purchase and manage global phone numbers using
Route incoming phone calls to PagerTree teams with and
Better yet, can be configured to route to multiple teams. When configured to route to multiple teams, callers will be presented with team options. For example: “Press 1 for Devops, Press 2 for Network Operations, Press 3 for Security”.
Live Call Routing is available on our . To get setup, make sure to follow the .
