Notifications
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Notifications represent a message that is sent to a via a channel (push, email, sms, voice, WhatsApp or Slack).
Notifications are generated by , , and the PagerTree system.
Notifications cannot be manually created.
PagerTree uses the following numbers for sending sms and voice notifications:
+1 (817) 592-8301
+1 (817) 539-6888
+1 (817) 592-6665
Download the to add to your phone as a saved contact.
Voice notifications are only applicable to the alert open message.
You will not receive voice notifications for alert timeouts, drops, broadcasts etc.
To receive push notifications you must:
Register your device.
Ensure push notifications are enabled in your preferences.
Under the App Registrations section, click "Register this device".
Android Contact
Star the PagerTree Contact.
Open the Contacts App.
Tap the PagerTree contact.
Star the PagerTree contact.
Enable Starred Contacts to Bypass DnD.
Tap Settings.
Tap Notifications.
Tap Do not disturb.
Tap Allow exceptions.
For Calls from and Messages from select Favorite contacts only.
Tap Settings.
Tap Notifications.
Tap the PagerTree App.
Tap the Alert Channel that needs to be customized.
Toggle the Ignore Do not disturb setting to on.
Launch the contacts app, find the PagerTree contact, and tap Edit.
Scroll down until you see entries for Ringtone and Text Tone. Emergency bypass, can be set for each. Tap either Ringtone or Text Tone.
At the top of menu there is the Emergency Bypass option. Toggle it on for each desired method of contact.
During the installation of the iPhone app, when asked about critical alerts, click Allow.
Now all critical
urgency alerts in PagerTree will create a Critical Alert on your iPhone bypassing DnD and playing a loud audible sound.
When a user has persistent notifications, push notifications will be sent every 90 seconds up to 1 hour.
Scroll to the Other Settings section.
Select the alert urgency that should have persistent notifications.
Click Update.
Scroll to the Other Settings section.
Select the notification sound to be played.
Click Update.
On Android customizing the notification sound can be done by going to the notification preferences and customizing the sound for the alert channel.
Tap Settings
Tap Notifications
Tap the PagerTree App
Tap the Alert Channel that needs to be customized
Click the Sound section and select a sound
If you would like to download any of our sounds for installation, you can find them here:
Custom sounds on iPhones will automatically play, no extra configuration needed.
Download the / app.
Allow push notifications when prompted. Additionally .
Navigate to the .
Download the to add to your phone as a saved contact and then follow the instructions below for or .
Navigate to the .
Navigate to the .