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SolarWinds

Connect your SolarWinds alerts to PagerTree.
Company
Estimated Time
Vendor Docs
Open Source
10 minutes
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​v3.rb​

What is SolarWinds?

​SolarWinds gives you the tools to monitor your applications and environment through a single web console.

How It Works

SolarWinds triggers user defined alerts when (configured) network events occur.
  • When an alert in SolarWinds is triggered, an alert is created in PagerTree automatically.
  • When an alert in SolarWinds is reset, the alert is resolved in PagerTree automatically.

Integration Walkthrough

In this integration tutorial we will show you how to send alerts from SolarWinds into PagerTree. The estimated time for this integration is 10 minutes. We assume that you already have a PagerTree account and SolarWinds installation setup.

In PagerTree

  1. 1.
    ​Create the integration by clicking the SolarWinds logo.
  2. 2.
    ​Copy the Endpoint URL.

In SolarWinds

  1. 1.
    Navigate to Alerts & Activity -> Alerts.
  2. 2.
    In the upper right hand corner, click the Manage Alerts button to go to the Alert Manager.
  3. 3.
    In Alert Manager click Add New Alert.
  4. 4.
    In the Add New Alert Wizard
    1. 1.
      Properties
      1. 1.
        Name of the alert definition - An appropriate name (e.g. High CPU)
      2. 2.
        Choose the severity of the alert. (PagerTree automatically maps the SolarWinds severity to the PagerTree urgency)
      3. 3.
        Click Next
        SolarWinds Alert Properties
    2. 2.
      Trigger Condition
      1. 1.
        Select conditions that will trigger an alert (create an alert)
      2. 2.
        Click Next
        SolarWinds Trigger Condition
    3. 3.
      Reset Condition
      1. 1.
        Select conditions that will reset and alert (resolve and alert)
      2. 2.
        Click Next
        SolarWinds Reset Condition
    4. 4.
      Time of Day
      1. 1.
        Select time of day conditions (if only applicable during certain times)
      2. 2.
        Click Next
        Solarwinds Time of Day
    5. 5.
      Trigger Action
      1. 1.
        Message - Create an appropriate message (this will be displayed in the title of the alert created in PagerTree)
      2. 2.
        Trigger Actions
        1. 1.
          Click Add Action
        2. 2.
          Select the Send a GET or POST Request to a Web Server option, then click Configure Action.
          ​
          1. 1.
            Name of action - An appropriate name (e.g. PagerTree Trigger Action)
          2. 2.
            Under HTTP request settings:
            1. 1.
              Paste the PagerTree Endpoint URL you copied for the URL
            2. 2.
              Select Use HTTP/S POST
            3. 3.
              Body to POST - copy and paste the solarwinds_action_payload (below)​
            4. 4.
              Click Add Action
              Solarwinds PagerTree HTTP/S action configuration.
          3. 3.
            Click Next
        3. 3.
          Reset Action
          1. 1.
            Click Add Action
          2. 2.
            Select the Send a GET or POST Request to a Web Server option, then click Configure Action.
            1. 1.
              Name of action - An appropriate name (e.g. PagerTree Reset Action)
            2. 2.
              Under HTTP request settings:
              1. 1.
                Paste the PagerTree Endpoint URL you copied for the URL
              2. 2.
                Select Use HTTP/S POST
              3. 3.
                Body to POST - copy and paste the solarwinds_reset_payload (below)​
              4. 4.
                Click Add Action
                Solarwinds PagerTree Reset Action
            3. 3.
              Click Next
            4. 4.
              Summary
              1. 1.
                Review all configuration details and if correct, click Submit
                Review alert configuration
You have successfully completed the SolarWinds Integration.

SolarWinds Action Payload

solarwinds_action_payload.url
​
ActionType=Create&NodeName=${NodeName}&AlertID=${N=Alerting;M=AlertID}&AlertMessage=${N=Alerting;M=AlertMessage}&AlertDescription=${N=Alerting;M=AlertDescription}&AlertDetailsUrl=${N=Alerting;M=AlertDetailsUrl}&AcknowledgeUrl=${N=Alerting;M=AcknowledgeUrl}&AlertTriggerCount=${N=Alerting;M=AlertTriggerCount}&AlertTriggerTime=${N=Alerting;M=AlertTriggerTime;F=DateTime}&Severity=${N=Alerting;M=Severity}

SolarWinds Reset Payload

solarwinds_reset_payload.url
ActionType=Resolve&AlertID=${N=Alerting;M=AlertID}
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