Mattermost Integration Guide

Mattermost Integration

Mattermost is an open-source, self-hostable online chat service with file sharing, search, and integrations. It is designed as an internal chat for organisations and companies.

How Mattermost users benefit from PagerTree

Messages are sent to Mattermost channels, making sure the right channels are notified of alerts.

Functionality of Integration

The Mattermost integration is one-way, meaning:

• When an alert in PagerTree is opened/acknowledged/resolved/dropped, PagerTree will post a message to a channel of your choice.

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Tutorial Overview

In this integration tutorial we will show you how to send alerts from PagerTree into Mattermost channel. The estimated time for this integration is 3 minutes. We assume that you already have a PagerTree and Mattermost account setup.

In Mattermost

1. In the top left, click the hamburger menu icon, then select Integrations.
2. On the integrations page, click the Incoming Webhooks.
3. On the Incoming Webhooks page, click the Add Incoming Webhook button.
4. In the Add Form:
   1. Title - PagerTree
   2. Channel - Select the channel you want PagerTree to post messages to
   3. Username - pagertree
   4. Profile Picture - https://pagertree.com/assets/img/logo/pagertree-icon-256-256.png
   5. Click Save.
5. Click Copy Icon Button.
6. Click Done.

In PagerTree

1. From the action button, click the “Create Integration” button.
2. In the “Create Integration” box, fill out the following:
   1. Name of the Integration. (ex: “Mattermost Chat - #Devops”)
   2. Select the Type to Mattermost.
3. Click Save.
4. In the Integration Options section:
   1. Double click the URL option.
   2. Paste the URL you copied earlier.
   3. Click Save.
5. Enable Events that should trigger messages to your channel.

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You have successfully completed the Mattermost Integration. Now when an alert event is created in PagerTree and it matches your preferences, PagerTree will send a message to Mattermost. If you have any questions please contact support@pagertree.com

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