Uptime Integration Guide

Uptime Integration

Uptime checks your website availability at one minute intervals from 30 different locations across 6 continents. Uptime & performance monitoring made easy.

How Uptime users benefit from PagerTree

Uptime triggers user defined alerts by monitoring websites. PagerTree acts as the dispatcher for these alerts, determining the right people to notify based on on-call schedules. PagerTree notifies them via email, sms, voice, and/or push notifications until the incident is acknowledged or closed.

Functionality of Integration

The Uptime integration is one-way, meaning:

  • When a check is Down (type == 'alert_raised') in Uptime, an incident is created in PagerTree automatically.
  • When a check is Up (type == 'alert_cleared') in Uptime, the incident is resolved in PagerTree automatically.

Tutorial Overview

In this integration tutorial we will show you how to send alerts from Uptime into PagerTree. The estimated time for this integration is 2 minutes. We assume that you already have a PagerTree and Uptime account setup.

In PagerTree

  1. From the navigation menu, click the “+ Integration” button. Click Plus Integration Button
  2. In the “Create Integration” box, fill out the following:
    1. Name of the Integration,
    2. Select the Integration Type to Uptime.com
    3. Select an appropriate urgency for when this integration is triggered
    4. Select the team this incident will be assigned to Click Create
  3. Click “Create”
  4. Copy the Endpoint URL Copy Endpoint URL

In Uptime

  1. Click Notifications -> Integrations from the navigation bar.
  2. In the upper right hand corner, click New Profile Create new Integration
  3. On the Add Integration Profile form
    1. Select the Provider Type - Custom Postback URL (Webhook)
    2. Name - Name the Integration (e.g. “PagerTree”)
    3. Assign to Contacts - Default
    4. URL - Paste the PagerTree Endpoint URL you copied for the Endpoint URL
    5. Click “Save” button Configure the integration

You have successfully completed the Uptime Integration. Now when Uptime creates an alert, PagerTree will create an incident and route it to the correct team member that is on-call. If you have any questions please contact support@pagertree.com